Terms and Conditions

---

Welcome to Neogrow. By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms and conditions, you must not use our website.

You agree to use our website for lawful purposes only and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Neogrow or its content suppliers and is protected by international copyright laws. Unauthorized use of this content is prohibited.

We strive to ensure that the information on our website is accurate and up to date. However, we do not guarantee the accuracy, completeness, or timeliness of any information. Product availability and prices are subject to change without notice.

By placing an order through our website, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order.

Shipping and delivery dates are estimates and cannot be guaranteed. We are not responsible for delays caused by circumstances beyond our control, including but not limited to weather, natural disasters, or carrier delays.

We want you to be satisfied with your purchase. If you are not satisfied, you may return the product in accordance with our Return Policy. Please refer to our Return Policy for detailed information on how to return a product and receive a refund.

Neogrow shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Neogrow has been advised of the possibility of such damages.

You agree to indemnify, defend, and hold harmless Neogrow, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the website using your Internet account.

These terms and conditions are governed by and construed in accordance with the laws of New Zealand, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Neogrow reserves the right to change these terms and conditions at any time without prior notice. Your continued use of the website following any changes signifies your acceptance of the revised terms and conditions.

If you have any questions about these terms and conditions, please contact us at: